Returns

If you wish to return an item, all products must be returned to us in their original, pristine condition. AKA reserves the right to refuse a refund or exchange if the goods returned are damaged or tampered with.  All tags and barcode labels must be attached and intact.

Please use the enclosed prepaid returns label. Download the online returns form and email to us prior to return.  Enclose your original invoice as proof of purchase.   Any item(s) returned without proof of purchase will be refused. The return table on the back of the invoice must be completed accordingly.

This return information refers to online purchases only and is inclusive of sale items.

If you are returning the product because of an error on our part, AKA will be happy to refund the original postage costs upon inspection of goods.

Please note AKA will send email confirmation upon receipt of any product returns.  Allow 14 working days upon receipt of return for processing.

AKA adheres to current distance selling regulations.

For any further assistance or advice, please contact a member of our online team at the following:

Email: customerservice@thisisaka.com

Returns Address

AKA Ltd
c/o Norsk global
Unit 2
Willow Road
Colnbrook
Berkshire
SL3 0BS